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Health Information Exchange (HIE)

KennedyConnect - Health Information Exchange (HIE)

Technology has changed the way we shop, work, and communicate. Now, it’s changing the way that healthcare is provided. For most people, healthcare involves a variety of providers and locations – doctors, nurses, hospitals, specialists, laboratories and pharmacies. With the switch from paper records to electronic ones, Kennedy Health System’s newly created Health Information Exchange (HIE), KennedyConnect, makes your health records easier to access.

How Can the HIE Benefit Me?

A Health Information Exchange (HIE) allows health providers – such as the doctors who care for you -- to share health information with each other, electronically, and in a secure and timely manner. Through the Kennedy HIE, doctors involved in your care can share information about:

  • Your overall health
  • History of illnesses or injuries (e.g., diabetes, a heart condition, a broken bone).
  • Allergies
  • Test results (e.g., blood tests, x-rays)
  • Medications you take

If you see multiple doctors who participate in the KennedyConnect HIE, they can access a more complete picture of your health through the HIE and, in turn, make more informed treatment decisions.

The overall goal of the HIE is for you to receive coordinated care more efficiently, by providing participating care providers your health information where and when they need it, without delay.

How Will My information be Used?

Medical information obtained through the Kennedy HIE will be used for treatment, payment and operational/business purposes only. Federal and State policies limit how your information can be used or disclosed through our HIE. The HIPAA Notice of Privacy Practices from your healthcare provider explains in detail how and why your information is used.

Can Anyone Access My Records?

No. Only healthcare providers who are treating you and their associated staff who are specifically given rights to the Kennedy HIE can access your records. For example, if one of your providers participates in the Kennedy Health System HIE, he or she can access your health information maintained by your other providers who also participate in the Kennedy Health System HIE.

Other "Connected HIEs"

Kennedy is creating secure connections to other community-based HIE networks like our own. These HIE connections can be beneficial if you have health providers who are both part of Kennedy's HIE and in another HIE network. For example, if you are being treated by two doctors –one in the Kennedy HIE and another who participates in a different HIE – these two doctors could share your medical information through a secure connection between their two HIEs to better coordinate your care.

Be assured that the Kennedy Health System HIE will not connect to another HIE unless it meets our high standards for privacy and security.

How Secure IS the Kennedy Health System HIE?

Very! Special features keep your information secure and prevent your records from being accessed by anyone not authorized to view them. HIE technology also has added security features, such as audit logs, which track who has accessed your records, and when. Data encryption provides an even higher level of security. However, in the unlikely event that improper access were to occur, the law requires that you be notified, and Kennedy would immediately take steps to correct the problem.

What About My Sensitive Health Information?

"Sensitive information" that is specifically restricted by more protective State or Federal laws will generally be disclosed on a case-by-case basis and only with your permission. Sensitive information includes information such as:

  • Acquired Immunodeficiency Syndrome (AIDS)
  • Human Immunodeficiency Virus (HIV)
  • Venereal diseases
  • Drug and alcohol treatment records
  • Behavioral health treatment records
  • Genetic testing

Your privacy is our top concern. Kennedy's HIE has safeguards to ensure that sensitive information is accessed appropriately and with your permission, when required.

Can I Access My Own Medical Records?

With the Kennedy Health System HIE, your records are only available to participating healthcare providers, such as your doctor. If you want copies of your medical records, you can contact your health providers directly. Doctors, hospitals, and other healthcare organizations can provide you with paper copies, upon request. If your doctor uses an electronic medical record, you might also have the ability to receive an electronic copy. Check with your doctor to be sure.

How Do I Sign Up?

There is no need to do anything further – your health information is already on the Kennedy HIE, and is accessible by your authorized Kennedy Health System HIE participating providers.

However, if you do not want your Kennedy HIE health information to be electronically accessed by your healthcare providers, you must submit a completed HIE Opt-Out form, which is available for download below.

If you previously submitted an HIE Opt-Out but have now changed your mind, you must complete, sign and submit a Revocation of Prior Opt-Out form, which is available for download below.

Whom Do I Contact If I Have More Questions?

If you have additional questions, feel free to contact the KennedyConnect HIE Customer Support Center at (856)661-5227.

KennedyConnect HIE Forms

HIE Opt-out in English

HIE Opt-out in Russian

HIE Opt-out in Spanish


HIE Opt-out Revocation in English

HIE Opt-out Revocation in Spanish

HIE Opt-out Revocation in Russian


Disclaimer:  The information provided here is for informational purposes only.  The statements made here do not provide a warranty of any kind, expressed or implied.  Neither Kennedy Health System nor any other third party guarantee a specific outcome as a result of any person's use or participation in the Kennedy Health System HIE or any other connected HIE.