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Requesting Medical Records

Kennedy Health System is committed to protecting your privacy. Kennedy’s Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you may access this information.
How can I get a copy of my medical records?

To get a copy of your medical records, you must complete an Authorization to Release Protected Health Information. We would also be happy to fax or mail a copy of the release form to you. The completed form must be returned to us in person. Medical records will not be released without a written authorization. The authorization form must be signed by the patient. Signatures other than the patient's must have documentation of authority to sign. A valid ID will be required. An authorization may also be required for continued patient care directly to a physician's office or healthcare facility.

Authorization to Release Protected Health Information

Do I have to pay for copies?
There will be a charge to cover the photocopying costs. This is authorized by a New Jersey Department of Health.

Fees - 14 cents per page, plus postage.

Kennedy does not charge a fee for information requested by or for your physician.
Can you give me my medical information over the phone or by fax?
Due to the need to protect patient confidentiality, we do not supply information over the phone. In the case of immediate patient care purposes, we can fax records to a physician's office or healthcare facility upon a signed authorization. Otherwise, copies of medical records will be mailed or held for pickup.
Does my primary care physician get copies of my medical records?
Your family physician will not automatically receive a copy of your entire record but may receive pertinent information such as lab results.  If you were seen in our emergency department, a copy of your records will be faxed to your primary care physician if you authorized this on the Treatment Consent form during your emergency room visit.  
Can I have someone else pick up my medical records for me?

Yes, on the signed authorization form, specify that your records can be released to that person.  We will confirm your signature on the authorization and we must also be able to confirm the identity of the person picking up your records. Otherwise, we do not allow anyone but the patient to pick up medical records  unless they have Power of Attorney.

For information regarding record requests for minors or any other questions, please contact the Health Information Management Department.

Medical Records - Cherry Hill - 856-488-6826

Medical Records - Stratford - 856-346-7826

Medical Records - Washington Twp - 856-582-2826

Hours of operation are Monday through Friday, 8am-4:30pm.