The safety of our patients is very important. We encourage you and your family to be involved in your care. To keep you safe during your stay please take the following precautions:
When you are a patient in the hospital, you may have a greater risk of falling. This is because of surgery, medicines, new environment, and being weak. To help prevent a fall and possibly hurting yourself, follow these guidelines:
You Have a Voice About Patient Care and Safety--Let Us Know Your ConcernsIf you have any concern about patient care and safety in the Kennedy Health System, please contact one of our managers or a Guest Services Representatives at one of the numbers listed below.
If your concern cannot be resolved by our hospital's management team, you may contact the New Jersey Department of Health agency at their complaint hotline (1-800-792-9770). You may also contact the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).
Kennedy Memorial Hospitals – University Medical Center (KMH-UMC) is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Our hospitals voluntarily submit to evaluations which ensure our compliance with national hospital standards on a continuing basis.
Joint Commission surveys are conducted every three years. Kennedy's most recently JCAHO re-accredited in 2006. All our facilities are scheduled for unannounced resurveys during 2010. Patients and customers, as well as medical staff, hospital employees and volunteers, with unresolved patient safety or quality of care concerns may contact JCAHO by mail, fax, email or phone, as listed below. The hospital will take no disciplinary action to its employees for safety or quality of care concerns reported to the state or JCAHO.
Kennedy Safety Hotline
KHS has a safety hotline 856-582-2899 for associates, patients, and families to call with needs and opinions in helping to ensure safety in the hospital. These calls assist Kennedy's Safety Committee to improve the KHS Patient Safety Program.
Kennedy Memorial Hospital - Cherry Hill 856-488-6864
Kennedy Memorial Hospital - Stratford 856-346-6002
Kennedy Memorial Hospital - Washington Township 856-582-3115
Kennedy Safety Hotline - 856-582-2899
Joint Commission on Accreditation of Healthcare Organization
Division of Accreditation Operations
Office of Quality Monitoring One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Infection Control and Prevention
Ethics ConsultationEthics Consultation is an advisory service designed to assist patients, family members, professionals and staff in making decisions related to healthcare issues.
The consultation team is a subgroup for the larger Medical Ethics Advisory Committee. The team may include representatives from the medical staff, nursing, pharmacy, social services, clergy, and other hospital departments and the community. An Ethics Consultation may be requested free of charge by any patient, family member, healthcare surrogate, nurse, doctor, or anyone else with concerns about a patient.
When a person's medical prognosis and choices about care create dilemmas, an Ethics Consultation may be of benefit. A patient, family member, or healthcare provider may want help to "talk through" options in patient care such as the benefits and burden of care and treatment. Conflicts existing among the concerned parties about the best course of action may also generate an ethics consultation.
From within the hospital, just dial "0" on any hospital phone and request an ethics consultation. From home or the community please call:
856-346-6000 (Stratford Hospital)
856-582-2500 (Washington Township Hospital)
856-488-6500 (Cherry Hill Hospital)